Terms & Conditions
Effective Date: 10/02/2026
Welcome to Foxsie Atelier. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Foxsie Atelier, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
- About Foxsie Atelier
Foxsie Atelier is a lifestyle and personal care brand offering handcrafted cosmetic and body care products. All products are intended for external use unless otherwise stated.
- Eligibility & Use of Website
By using this website, you confirm that:
You are at least 18 years old or have permission from a legal guardian.
You will use the website for lawful purposes only.
You will not misuse, copy, or exploit any content for commercial purposes without written consent.
- Product Information & Availability
All products are handmade in small batches; therefore, colours, textures, and packaging may vary slightly.
Product descriptions, images, and ingredients are provided for informational purposes only.
We reserve the right to modify or discontinue products without prior notice.
- Pricing & Payments
All prices are displayed in the applicable local currency unless stated otherwise.
Prices may change at any time without notice.
Payments must be completed in full before orders are processed.
Foxsie Atelier is not responsible for delays caused by third‑party payment providers.
- Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order at our discretion, including due to stock limitations or suspected fraud.
Once an order has been confirmed, it cannot be modified or cancelled unless stated otherwise.
- Shipping & Delivery
Delivery times are estimates and not guaranteed.
Foxsie Atelier is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Risk of loss passes to the customer upon delivery.
- Returns, Refunds & Exchanges
Due to the personal and hygienic nature of our products:
Opened or used items cannot be returned or exchanged.
Refunds or replacements are only offered for damaged, defective, or incorrect items reported within 48 hours of delivery.
Proof of purchase and clear images may be required.
- Allergies & Skin Sensitivities
Customers are responsible for reviewing ingredient lists before use.
Perform a patch test prior to full application.
Foxsie Atelier is not liable for allergic reactions, skin sensitivities, or misuse of products.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
- Intellectual Property
All content on this website—including text, images, logos, product names, and designs—is the property of Foxsie Atelier and may not be copied, reproduced, or distributed without written permission.
- User Content & Reviews
By submitting reviews, comments, or images, you grant Foxsie Atelier a non‑exclusive right to use this content for marketing and promotional purposes.
We reserve the right to remove inappropriate, misleading, or offensive content.
- Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Limitation of Liability
To the fullest extent permitted by law:
Foxsie Atelier shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the value of the product purchased.
- Force Majeure
We are not responsible for failure or delays caused by events beyond our reasonable control, including natural disasters, strikes, or supply chain disruptions.
- Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Foxsie Atelier operates.
- Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
- Contact Information
For questions regarding these Terms & Conditions, please contact:
Foxsie Atelier
Email: info@foxsieatelier.co.za
Website: https://www.foxsieatelier.co.za