Privacy Policy

Foxsie Atelier

Last updated: January 2026
Foxsie Atelier (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make use of our website and services.

1. Information We Collect
   We may collect the following personal information when you interact with Foxsie Atelier:
   * Full name
   * Email address
   * Contact number
   * Delivery and billing address
   * Order and payment information (payments are processed securely via third-party providers)
   * Any information you voluntarily provide via contact forms, emails, or WhatsApp
2. How We Use Your Information
   Your personal information is used to:
   * Process and deliver your orders
   * Communicate with you about your purchases or enquiries
   * Provide customer support
   * Improve our products, services, and website experience
   * Comply with legal and regulatory requirements
   We will never sell, rent, or trade your personal information to third parties.
3. Protection of Personal Information
   Foxsie Atelier takes reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
   Only authorised persons have access to your information, and all data is handled in compliance with the Protection of Personal Information Act (POPIA).
4. Sharing of Information
   We may share your information only when necessary with:
   * Delivery and courier partners (to fulfil orders)
   * Payment service providers (to process transactions securely)
   * Legal authorities if required by law
   All third parties are required to respect your privacy and handle your information responsibly.
5. Cookies and Website Data
   Our website may use cookies to improve your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, though this may affect website functionality.
6. Your Rights
   You have the right to:
   * Access the personal information we hold about you
   * Request correction or deletion of your information
   * Withdraw consent for marketing communications at any time
   To exercise these rights, please contact us using the details below.
7. Third-Party Links
   Our website may contain links to third-party websites. Foxsie Atelier is not responsible for the privacy practices or content of external sites.
8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
9. Contact Us
   If you have any questions about this Privacy Policy or how your information is handled, please contact us:
   Email: info@foxsieatelier.co.za
   Business Name: Foxsie Atelier